Understanding Microsoft Direct Routing
Microsoft Direct Routing is a service that allows organizations to connect their on-premise telephony infrastructure to Microsoft Teams, using a certified Session Border Controller (SBC). This integration enables businesses to utilize Microsoft Teams as their primary communication and collaboration tool while leveraging their existing Public Switched Telephone Network (PSTN) or Session Initiation Protocol (SIP) trunks.
Key Components of Microsoft Direct Routing
Microsoft Teams: The hub for teamwork – integrating chat, meetings, calling, and collaboration features.
Session Border Controller (SBC): A device or software that provides secure and reliable communication between the Teams environment and the PSTN or SIP trunks.
PSTN/SIP ... Read More
