Suppliers – Who to Call
For general questions about our technology agent program, please email Carrie Brengarth at carrie.brengarth@clarusco.com.
AT&T
AT&T Portal
Express Ticketing Portal: https://expressticketing.acss.att.com (No password needed)
Use the Asset Look up wizard to identify your account type and information.
BCN
Email BCN Repair at repair@bcntele.com and/or repairservice@bcntele.com
On the email subject line: Customer Name, store # (if there is one) and BCN acct # If you need to call Call 1-888-866-1266 (you’ll need the Account #).
Comcast
Call 1-800-391-3000
You will need the account number, service address, and name of the customer.
Cox
Call 1-877-225-0005
You will need the account number, service address, and name of the customer.
GTT
Ethervision Portal (preferred) https://ethervision.gtt.net/sign-in
Call: 1-877-874-5846
Email: noc@gtt.net
Media Comm
Call 1-800-379-7412
You will need the account number, service address, and name of the customer. You can find the information in Salesforce. You will also need the last four digits of the tax id.
Spectrotel
Email Support@spectrotel.com In subject line, give customer name, store number, account number and/or city, state
In body of email, list above information plus address and contact name/number.
Or call 1-888-773-9722.
Spectrum
Call 1-844-493-4458 You will need account number, service address, and name of the customer and account code (located on the invoice)
Customer Portal: https://www.spectrumbusiness.net/support
Suddenlink/Altice (Now Optimum)
Call 1-888-822-5151 or 1-877-694-9474 or 1-877-794-2724
You will need the account number, service address, and name of the customer.
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